Frequently Asked Questions

We’ve gathered a set of common questions that people have asked us about Artisan. If you have any further questions, or more technical queries, please don't hesitate to contact us.

Related questions

BRANZ is committed to inspiring the industry to provide better buildings for New Zealanders. BRANZ believes that this tool will support the industry to develop more transparent work practices and confirm the quality of workmanship. In turn, this will encourage better building results and instil greater public confidence in the sector.

A consented project gets set up by the BCA in Artisan with a "shot" list specific to each build. Everyone involved in the build process – the builders, sub-contractors and clients – uses a smartphone app to view progress of the build against the checklist. Using the phone’s photo function, builders and subbies complete the shot-list and record and see details of the build process in ‘real time’.

The information captured creates an accurate record and evidence detailing how each new home in New Zealand is built. Each time new build quality evidence is uploaded to the database, everyone from the client and design team through to product manufacturers and the Building Consent Authority inspector can be alerted. The work undertaken at each critical step will be visible for analysis and review. This allows inspectors to review, communicate with the build team, and sign off work virtually rather than having to visit site for every inspection.

The development of Artisan has been funded by the Building Research Levy. Currently there is no charge for users. In 2022, we will be identifying a sustainable way to fund upgrades and enhancements to the product. When we review the funding model, we will work through this with you so that there are no surprises.

At the moment, BCAs will select which build projects they will use Artisan on. Builders interested in using Artisan can discuss this with their BCA.

Yes, we can train you in person. We also have a complete process, procedure and FAQ help portal called Knowhow Manager.

Once you are set up in Artisan, you will automatically be provided with a log in for Knowhow Manager Portal.

The portal is available on every device and optimised for mobile reading anywhere, anytime.

Provides proof that they have delivered quality every step of the way; and ready access to shared problem solving throughout the build. It will also offer an efficient and effective way to showcase a job well done.

No, Artisan is used alongside your current process.

BRANZ is committed to inspiring the industry to provide better buildings for New Zealanders. BRANZ believes that this tool will support the industry to develop more transparent work practices and confirm the quality of workmanship. In turn, this will encourage better building results and instil greater public confidence in the sector.

A consented project gets set up by the BCA in Artisan with a "shot" list specific to each build. Everyone involved in the build process – the builders, sub-contractors and clients – uses a smartphone app to view progress of the build against the checklist. Using the phone’s photo function, builders and subbies complete the shot-list and record and see details of the build process in ‘real time’.

The information captured creates an accurate record and evidence detailing how each new home in New Zealand is built. Each time new build quality evidence is uploaded to the database, everyone from the client and design team through to product manufacturers and the Building Consent Authority inspector can be alerted. The work undertaken at each critical step will be visible for analysis and review. This allows inspectors to review, communicate with the build team, and sign off work virtually rather than having to visit site for every inspection.

Yes, the technology has been fully tested. Auckland Council, Tauranga City Council and several reputable builders were involved in the testing and development of Artisan.

There are no system integration requirements. Artisan is cloud-based and uses APIs to ensure that information can be exported into other systems.

Similar to internet banking, the records are protected to ensure information is completely safe and secure. Users must keep passwords secret and take all reasonable measure to protect information.

Yes, we can train you in person. We also have a complete process, procedure and FAQ help portal called Knowhow Manager.

No, Artisan is used alongside your current process.

BRANZ is committed to inspiring the industry to provide better buildings for New Zealanders. BRANZ believes that this tool will support the industry to develop more transparent work practices and confirm the quality of workmanship. In turn, this will encourage better building results and instil greater public confidence in the sector.

Yes, we can train you in person. We also have a complete process, procedure and FAQ help portal called Knowhow Manager.

BRANZ is committed to inspiring the industry to provide better buildings for New Zealanders. BRANZ believes that this tool will support the industry to develop more transparent work practices and confirm the quality of workmanship. In turn, this will encourage better building results and instil greater public confidence in the sector.

Yes, we can train you in person. We also have a complete process, procedure and FAQ help portal called Knowhow Manager.

No, Artisan is used alongside your current process.

BRANZ is committed to inspiring the industry to provide better buildings for New Zealanders. BRANZ believes that this tool will support the industry to develop more transparent work practices and confirm the quality of workmanship. In turn, this will encourage better building results and instil greater public confidence in the sector.

A consented project gets set up by the BCA in Artisan with a "shot" list specific to each build. Everyone involved in the build process – the builders, sub-contractors and clients – uses a smartphone app to view progress of the build against the checklist. Using the phone’s photo function, builders and subbies complete the shot-list and record and see details of the build process in ‘real time’.

The information captured creates an accurate record and evidence detailing how each new home in New Zealand is built. Each time new build quality evidence is uploaded to the database, everyone from the client and design team through to product manufacturers and the Building Consent Authority inspector can be alerted. The work undertaken at each critical step will be visible for analysis and review. This allows inspectors to review, communicate with the build team, and sign off work virtually rather than having to visit site for every inspection.

There are no system integration requirements. Artisan is cloud-based and uses APIs to ensure that information can be exported into other systems.

Similar to internet banking, the records are protected to ensure information is completely safe and secure. Users must keep passwords secret and take all reasonable measure to protect information.

The development of Artisan has been funded by the Building Research Levy. Currently there is no charge for users. In 2022, we will be identifying a sustainable way to fund upgrades and enhancements to the product. When we review the funding model, we will work through this with you so that there are no surprises.

At the moment, BCAs will select which build projects they will use Artisan on. Builders interested in using Artisan can discuss this with their BCA.

Yes, we can train you in person. We also have a complete process, procedure and FAQ help portal called Knowhow Manager.

Provides a record of confirmation that their design has been implemented as intended.

Provides the assurance that their products are being installed or employed correctly.

Provides genuine peace of mind and confidence in the quality of their home.

BRANZ is committed to inspiring the industry to provide better buildings for New Zealanders. BRANZ believes that this tool will support the industry to develop more transparent work practices and confirm the quality of workmanship. In turn, this will encourage better building results and instil greater public confidence in the sector.

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Artisan is a simple app with a big goal - to transform the residential building industry. Get in touch to find out how we can help you streamline your process.